Defects
How to Access Defects
From Home, select Defects. Any defects you assigned or assigned to you will be displayed. Tap on your desired defect to view the details. The details screen will be displayed and there will be 3 tabs; Details, Chat and Links. Details - All relevant ...
How to Add Attachments to Accepted Defect
From Home, select Site Manager. Tap on the defect you wish to attach a completed works photo. The details page of the defect will be displayed, tap Edit. Tap Add attachments, and you have the options to upload photos/videos, PDF file or take a photo. ...
How to Save Defects for Offline Access
Users can access offline defects anywhere by downloading the defects. From Home, select Site Manager. Select the category that you wish to download for offline access. For this example, we will select ITP. Tap on the download icon inline with the ...
How to Close Defect
Users have the ability to close completed defects. From Home, select Site Manager. Select by tapping a defect that you wish to close. Once a defect has been selected, tap Actions. From the list of options, select Close out. Tap Close out to confirm. ...
How to Delete Defect
Only the creator of the defect has the ability to delete a defect they created. From Home, select Site Manager. Select by tapping a defect that you wish to delete. Once a defect has been selected, tap Actions. From the list, select Delete. Tap Delete ...
How to Forward a Defect via Links
Users are able to link any related items to existing defects. From Home, select Site Manager. Select by tapping a defect that you wish to add a new link to. Once a defect has been selected, navigate to Links on the top right. Tap Forward. You are ...
How to Forward a Defect
From Home, select Site Manager. Select a defect that has been assigned to you. The selected defect will open, tap Actions. From the list of options, select Forward. The Project Contact List will open by default when selecting a user. Tap the radio ...
How to Manage Defects and Issues Assigned to You
Defects will be used as an example, but the instruction will also work for other issues. From Home, select Site Manager. Select a defect that is assigned to you. The selected defect will open, tap Actions. The user responsible for the defect ...
How to Add New Location to Defect
From Home, select Site Manager. Tap the + button. Tap on the location or sub location, you would like to add. Type the new location into the search bar, tap the + icon. A prompt will appear, tap Yes to save the new location. The location has now been ...
How to Create a New Defect
From Home, select Site Manager. Tap the + button. The New Defect page will appear. Defect category and Medium priority will be selected by default. You can select a different category from the dropdown list. You can tap the radio buttons to change ...