How to Forward a Defect

How to Forward a Defect

From Home, select Site Manager.

site manager

Select a defect that has been assigned to you. 

site manager

The selected defect will open, tap Actions

forward defect

From the list of options, select Forward

forward defect

The Project Contact List will open by default when selecting a user. 
Tap the radio button inline with the name and tap Add

forward defect  forward defect

The selected user will now appear in the Assigned to, tap Save

forward defect

You are given 2 options; Save and Save + send.
Save + send will notify the assigned user by email.
Tap Confirm to save the defect.

forward defect

A prompt will appear to let you know that you have successfully saved the defect.
You can tap the close button to view the defect, or select the options below. 

forward defect

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