How to Access Defects

How to Access Defects

From Home, select Defects.

defects

Any defects you assigned or assigned to you will be displayed. 
Tap on your desired defect to view the details. 

defects

The details screen will be displayed and there will be 3 tabs; Details, Chat and Links.
Details - All relevant details of the issue will be displayed in this tab.
Chat - A messenger style communication area, allowing both parties to communicate on the issue. This may contain clarification questions or progress updates.
Links - It will give you a visual display of tasks for this issue and their status. 

defects  defects  

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