How to Download the Defects Report

How to Download the Defects Report

The Site Manager Report received by email will have a link in the body which will redirect you to a web page that displays the list of defects and issues. You can download and print reports as required.


1. Accessing Defects List via Email

Click on 'View your list' to be taken to your defects page in Commnia.




You’ll be presented with the Defects/Issue summary screen displaying any open items that have been assigned to you, or a user from your company. 

To search for a particular defect or issue fill out the search bar or Site Manager Filter options.



2. Download Report

  • You can download a report on issues/defects in the list by clicking on the Reports icon button.


The following screen will pop up;



  1. Select how you would like your report to be sorted, By Trade, By Location or By Type.
  2. PDF or Excel Report without Photos.
  3. Generate a report with Photos based on displayed results or selected records - a new webpage tab will open with the report.
  4. Once you have selected your filters, click Download Report.

All Results No Photos - PDF Report

  • Will open as a PDF document for preview
  • The PDF report consists of a hyperlinked Table of Contents. You can click on the one that applies to you and you will be taken directly to the page.
  • You are able to print the report or you can save to preferred storage location and email.




All Results No Photos - Excel Report
  1. Your browser will download the file. Click on the file in the top right corner of your screen to open the excel file.
  2. You are able to print the report or you can save to preferred storage location and email.


Report With Photos

Your browser will download the web link. Click on the file in the top right corner of your screen to open the report.
A new webpage will open.

To Print Pages

Right-click anywhere on the page and then select Print. Alternatively for a shortcut press CTRL + P on the webpage.



  1. A print dialogue box will open, select your printer and click Print again to print the pages as displayed.
  2. To fit more pages on one sheet, click on More Settings, choose the Number of pages per sheet and click Print.


To Save web page to PDF
  1. Use the Printer drop-down menu to select the Save as PDF option.
  2. Click the Save button.
  3. Select the folder location.
  4. Specify the name of the file.

  5. Click the Save button.




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