Download, Email and Print Multiple Open Defects or Issues | Desktop

Download, Email and Print Multiple Open Defects or Issues | Desktop




Commnia allows all open pending issues and defects to be emailed to each separate contact in one go.

1. Accessing Open Issues and Defects

A list of site issues or defects is found on the Commnia home page under Site Manager.


2. Search and Filter Options

You’ll be presented with the Defects/Issue summary screen displaying any open items that have been assigned to a user from your company, or by a user from your company. 

You can run a report on all open defects or filter list to create a custom report.

Defects will be used as an example, but the instructions will also work for other issues.



  1. To search for a particular defect or issue fill out the search and filter options, such as Date updated, status and trades.
  2. Select Issue Types eg Safety Issue, Defect, Issue, Toolbox Talk.
  3. Enter the company name Assigned To to filter defects by the company responsible.
  4. Enter the company name Assigned By to filter defects by company.
  5. Enter Date ranges for when the Defect was reported.
  6. Enter the Location and sub-locations to filter by location. eg Building 1, Level 3, Room 307, Master Bedroom.
  7. Enter search criteria to Filter by keywords.

2. Generate Report

  • You can run a report on issues/defects in the list by clicking on the Reports icon button.


The following screen will pop up;




  1. Select how you would like your report to be sorted, By Trade, By Location or By Type.
  2. PDF or Excel Report without Photos.
  3. Generate a report with Photos - a new webpage tab will open with the report.
  4. Email  Defects to Trade - They will receive a link via email to view the list of defects.
  5. Once you have selected your filters, click Download Report.

All Results No Photos - PDF Report

  • Will open as a PDF document for preview
  • The PDF report consists of a hyperlinked Table of Contents. You can click on the one that applies to you and you will be taken directly to the page.
  • You are able to print the report or you can save to preferred storage location and email.




All Results No Photos - Excel Report
  1. Your browser will download the file. Click on the file in the bottom left corner of your screen to open the excel file.
  2. You are able to print the report or you can save to preferred storage location and email.



Report With Photos

Your browser will download the web link. Click on the file in the bottom left corner of your screen to open the report.



A new webpage will open.

To Print Pages

Right-click the anywhere on the page and then select Print. Alternatively for a shortcut press CTRL + P on the webpage.



  1. A  print dialogue box will open, select your printer and click Print again to print the pages as displayed.
  2. To fit more pages on one sheet, click on More Settings, choose the Number of pages per sheet and click Print.


































To Save web page to PDF
  1. Use the Printer drop-down menu to select the Save as PDF option.
  2. Click the Save button.
  3. Select the folder location.
  4. Specify the name of the file.
  5. Click the Save button.




Email Defects to Trade

The results are sorted by Trade as a default.

  1. You can either Select All or Select Individually by clicking in the box next to Name.
  2. You can choose to send the Report only to yourself by clicking Send to Me.
  3. Once you have selected the companies, click Submit.




Email Example

A link is a connection to another web page that displays the list of defects and issues. You can view and manage the list on this page.










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