Defect and Issue List | Desktop
Navigate to the menu bar icon and click Site Manager under Quality + Safety.
You’ll be presented with a complete summary graph of all the site manager item statuses that have been assigned to a user from your company, or by a user from your company.
1. Overview
Use the Search bar to filter category. You are able to multi-select different categories.
Defects will be used as an example, but the instructions will also work for other issues.
Category refers to the issue type such as a defect, issue, inspection talk and toolbox talk.
Location displays where the defect has occurred and is broken down into four different levels.
The title is a brief description of what the defect is.
Assigned By who created the defect and what company they work for.
Assigned To who the defect has been assigned to and the company they work for
Status shows the stage of the item:
- ASSIGNED (Yellow) – Defect has been successfully created in Commnia
- ACCEPTED (Blue) – The Subcontractor has accepted the defect
- REJECTED (Red) – Subcontractor has not accepted the defect
- COMPLETE (Green) – Defect has been fixed
- RE-ASSIGNED (Yellow) – The Builder has rejected the repair
- CLOSED (Black) – Defect has been fixed and approved by the Builder
- DELETED (Red) – Defect was incorrectly created
Priority displays the priority of the defect
Complete will be marked with a green tick if the assigned user has indicated the defect has been resolved.
Reported On shows the date the defect was created
Due Date displays when the defect is due for resolution
Last Updated displays the last date the defect was modified
2. Search and Filter Options
To search for a particular defect fill out the search and filter options, such as date range or filter by Status as required
Select Company Name to filter defects - assigned by and assigned to the company.
Enter the Location and sub-locations to filter by location. eg Emerald, 406, Painting.
Enter search criteria to filter by keywords, i.e; to inspect completed defects, use the search function and type Complete.
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