Assign Defects and Site Issues to the Builder

Clients, Project Manager and Consultants have the ability to assign Issues and Defects to the Builder.

User is able to assign defects, tasks, issues to any other Commnia User as long as they are part of the same Project Contact List.

If you cant see the contact when you are assigning the defect, issue etc, you need to add or request for the contact to be added to the project group.

To see how to add contacts to the project groups/project contact list, click here.

1. Navigate to the menu bar icon and search Defects. 

2. Click New and select Defect from the dropdown list.

1. You can specify the Priority of this defect, giving the people involved an idea of how important the defect is to complete. 
   
2. Enter the Due Date.
   
3. Enter the location by typing or selecting from the drop-down list. If the location doesn’t exist, you can add it to this drop-down list.
   
4. Type the Name of the Responsible User or Company, and then select from the list of options to assign the issue to this user/company. 
   
5. Type a Description of the defect.
   
6. Upload photos/documents from your local device or the register or attach forms/checklists.
   
7. Click Save or Save & Send to create the defect. The Save & Send option will email the relevant contacts about the defect.
   

When you need to create multiple new defects for a single user, click on the Save option. Once all defects have been created, you can create and send a report to this user listing all defects assigned to them. 

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