Quick answer: If you've forgotten your password or haven't set one yet, you can reset it from the Commnia login page in a few steps. Commnia will send a reset link to your email address.
Steps
1. On the Commnia login page, click click here under Don't have a password or can't remember it?
2. Enter your email address and click Send Link
3. Open the email from Commnia and click Reset Your Password
4. Enter your new password, repeat it, then click Submit
5. Return to the login page and sign in with your email address and new password
What to expect
Once you submit your new password, you will be redirected to the login page. You can then sign in immediately using your updated credentials.
Common issues
Problem: The reset email hasn't arrived
Cause: The email may be in your spam or junk folder, or the email address entered doesn't match what's on your account
Fix: Check your spam folder and wait a few minutes. If it still hasn't arrived, confirm you used the correct email address with your System Administrator
Problem: The reset link isn't working or has expired
Cause: Password reset links expire after a short period for security reasons
Fix: Return to the login page and request a new reset link
Also known as
Forgot password, reset password, can't log in, lost password, no password, password recovery, change password, locked out