New Multi-Document Download Experience in Commnia

Smart Downloads in Commnia

We’ve updated the way multi-document downloads work in Commnia to make them faster, more reliable, and better organised.
Instead of packaging documents into a ZIP file first, Commnia now downloads files directly from the cloud into a folder on your device.
This removes delays, avoids failed downloads, and keeps your files structured exactly as they appear in Commnia.


Why we made this change

Previously, when downloading multiple documents, the system needed to:
  1. Gather all files
  2. Compress them into a ZIP
  3. Process the download
  4. Then extract them
On large projects, this could cause:
  1. Slow download times
  2. Failed downloads
  3. Long waiting periods while ZIP files processed

What’s improved now

Commnia now downloads files directly from the cloud into your chosen folder, which means:

  1. Faster downloads
  2. No ZIP processing delays
  3. Files arrive already organised
  4. Better performance on large document sets
  5. Less strain on your device and browser

How it Works

When downloading multiple documents for the first time, Commnia will ask you to choose a save location
You only need to do this once.

Downloading from Document Register

1. Select the files you wish to download
2. Click on Download and Select an Option


At the prompt click on Select Folder & Download



1. Select Downloads
2. Click on New Folder
3. Name it "Commnia Downloads"
4. Double Click into the folder


Once inside the folder
5. Click on "Select Folder"
This will download the files to the selected Folder


This will create a Folder with the Project Name and Module, Date and Time of Download
Once inside you will find the Disciplines of the Documents Downloaded along with the documents


Selecting Different Files and Downloading again will display the below prompt
You can choose a New folder or Continue using the Last Folder.



Downloading from Drive

Find and Select your Files and click on Download



At the prompt click on Select Folder & Download

1. Select Downloads
2. Click on New Folder
3. Name it "Commnia Downloads"
4. Double Click into the folder


Once inside the folder
5. Click on "Select Folder"
This will download the files to the folder
This will create a Folder with the Project Name and Module, Date and Time of Download


Downloading from Photos


Select Your Photos and Click on Downloads



At the prompt click on Select Folder & Download


1. Select Downloads
2. Click on New Folder
3. Name it "Commnia Downloads"
4. Double Click into the folder


Once inside the folder
5. Click on "Select Folder"
This will download the files to the folder
This will create a Folder with the Project Name and Module, Date and Time of Download


Downloading from Email

Open your email client (Outlook, Gmail) locate the Email
Click on View/Download Attachments



From here you can select and download multiple files or Download All


1. Select Downloads Folder
2. Click on New Folder
3. Name it "Commnia Downloads"
4. Double Click into the folder


Once inside the folder
5. Click on "Select Folder"
This will download the files to the folder
This will create a Folder with the Project Name, Date and Time of Download



    • Related Articles

    • The Commnia Drive | Web

      Purpose The Commnia Drive is a file storage and sharing function allowing you to access your files from your laptop or smart device. In addition, you are able to set folder and file permissions by projects, groups and users. The Commnia Drive doesn't ...

    • Download Documents from an Email

      When you receive an email from Commnia that contains attachments, you can download the documents by clicking the link directly from the email. You do not need to log in to Commnia to download your documents. When you click the download button, you ...

    • Share Commnia Drive Folder and Files with Users and Groups | Web

      Consultants are only able to access a folder in the Commnia Drive if it has been shared to them. Navigate to the menu bar icon and click Commnia Drive under Document Control. Assigning Folder Permissions Navigate to the folder, you wish to share. 1. ...

    • Document Management Roll Out

      This article provides a quick summary to links and information on document control, tendering and communication to Commnia. The following links below will be referenced from the Commnia Knowledge Base. Getting Started How to Log In and Select Your ...

    • Attaching Commnia Drive Documents to Email | Web

      Consultants are only able to access a folder in the Commnia Drive if it has been shared to them. Navigate to the menu bar icon and search Email, click on the desired email category. Under Attachments, select Commnia Drive. Select the folder you wish ...