Defect Management
How to Assign or CC Multiple Defects to a New Recipient
Only System Administrators have the ability to update the recipient for multiple defects or issues. Navigate to the menu bar icon and click Site Manager under Quality + Safety. Select the checkboxes inline with the defects and click Update ...
QR Locations Desktop
With Commnia, you can create specific locations within your project, each of which can be assigned a QR code. Site Manager items like defects, ITP's along with documents can be linked to these QR codes. This feature streamlines on-site communication ...
How to Re-Open Multiple Defects
Only internal users have the ability to re-open multiple defects or issues. Navigate to the menu bar icon and click Site Manager under Quality + Safety. Filter the status to Closed. Select the defects you would like to re-open by clicking on the ...
How to Complete Multiple Defects
Only internal users have the ability to complete multiple defects or issues. Navigate to the menu bar icon and click Site Manager under Quality + Safety. Select the defects you would like to complete by clicking on the checkbox. Click on Update ...
How to Reject Multiple Defects
Only internal users have the ability to reject multiple defects or issues. Navigate to the menu bar icon and click Site Manager under Quality + Safety. Select the defects you would like to reject by clicking on the checkbox. Click on Update Status ...
How to Close Out Multiple Defects
Only internal users have the ability to close out multiple defects or issues. Navigate to the menu bar icon and click Site Manager under Quality + Safety. Select the defects you would like to close by clicking on the checkbox. Click on Update Status ...
How to Close Defects and ITPs
The user who originally created the task needs to acknowledge that the task has been completed. Tasks that have been flagged for completion will be displayed with a green complete status. Click on the task to display the task details window. Click on ...
How to Create QR Code Locations for Existing Site Manager Items
To create a QR Location for an existing Site Manager Item: Navigate to Site Manager Find the Item you wish to create a QR Location Click Save Ensure the Create QR Location checkbox is ticked Click Confirm It will be available to view in QR Locations ...
Create QR Code for Site Manager Locations on Desktop
Creating QR Code Locations ensures all related work items and documents are stored into one location for easy access. Please note QR code locations can be created for New Site Manager items. For all existing Site Manager items, please follow this ...
How to Create a Related Item
Related Items shows you all dependant tasks that have been forwarded on to other users. Navigate to the menu bar icon and click Site Manager under Quality + Safety. The site manager page displays all issues that have been assigned and their ...
How to Add New Locations in Site Manager
If the location doesn't exist, you can add a new location by simply typing in the text field. Navigate to the menu bar icon and click Site Manager under Quality + Safety. Click New and from the dropdown list select accordingly. Adding a New Single ...
How to Add Non Conformance to ITP
To add a nonconformance to an ITP follow these steps. 1. Access Inspections and Checklists Navigate to the menu bar icon and click Site Manager under Quality + Safety. 2. Select the ITP that you want to add Non-Conformance Use the Search bar to ...
How to Authorise an ITP
If you are the person who is nominated to authorise completed ITP's with attached forms, you will receive an email notification with a hyperlink. Click on Review Submission. Alternatively, navigate to the menu bar icon and click Site Manager under ...
Manage and Fill in ITP's Assigned to You
All new and open pending ITP are emailed to the responsible user. The ITP notification received by email will have a link in the body that is a connection to the ITP's details page. Click on 'Access your ITP'. Alternatively, you can navigate to Site ...
How to Create Inspections and Checklists with Site Manager
Here we will show you how to record and manage Site Inspections and Checklists in Commnia. Create a new ITP, assign defects and communicate with the relevant parties. 1. Accessing Inspections and Checklists Navigate to the menu bar icon and click ...
Upload Defects to Site Manager with MS Excel
If you have received Defects in an excel sheet you can import the defects into Commnia's Site Manager 1. Via Site Manager click on Import From Excel 2. Download Excel Template The template can be opened by clicking on the file at the bottom of your ...
Assign Defects and Site Issues to the Builder
Clients, Project Manager and Consultants have the ability to assign Issues and Defects to the Builder. User is able to assign defects, tasks, issues to any other Commnia User as long as they are part of the same Project Contact List. If you cant see ...
How to Manage Defects and Issues Assigned to You
Purpose Commnia sends a notification email for all open, pending issues and defects to the responsible user. To ensure that the relevant individuals are promptly notified about their assigned tasks, enabling them to stay informed and take necessary ...
How to Download the Defects Report
The Site Manager Report received by email will have a link in the body which will redirect you to a web page that displays the list of defects and issues. You can download and print reports as required. 1. Accessing Defects List via Email Click on ...
New Defect Multiple Locations | Desktop
Here we will show you how to record and manage defects for multiple locations in Commnia. When there is one common defect in multiple locations, you can assign and manage defects across multiple areas in one entry. 1. Accessing New Defect Navigate to ...
Download, Email and Print Multiple Open Defects or Issues | Desktop
Purpose Commnia allows all open pending issues and defects to be emailed to each separate contact in one go. This functionality streamlines the process of communication by allowing you to efficiently notify relevant parties about the status of ...
Defect and Issue List | Desktop
Navigate to the menu bar icon and click Site Manager under Quality + Safety. You’ll be presented with a complete summary graph of all the site manager item statuses that have been assigned to a user from your company, or by a user from your company. ...
New Defect | Desktop
Here we will show you how to record and manage defects in Commnia. Create a new defect, view existing, accept, complete, approve or reject defects. Assign defects and communicate with the relevant parties. 1. Accessing New Defect From Commnia main ...
Create New Site Issue | Desktop
Here we will show you how to record and manage Site Issues with Commnia. 1. Create New Site Issue Navigate to the menu bar icon and click Site Manager under Quality + Safety. Navigate to New and select Defect from the dropdown list. 2. Complete Issue ...
Forward Defects
Purpose Forwarding defects in Commnia ensure that the right users are informed and empowered to take appropriate actions, facilitating streamlined defect resolution and efficient collaboration among team members. This functionality enhances the ...