Reply and Forward an Email

Reply and Forward an Email

Follow the steps below to reply or forward an email.

From Home, select Inbox.

home

Reply to Email

Select an email that you wish to reply.
Tap the ellipsis "...

email

Select Reply / Reply All.

reply

The 'To' field will automatically input the recipients.
Simply fill in the description and tap Send

email

Forward Email

Select an email that you wish to forward.
Tap the ellipsis "..."

email

Select Forward.

forward

You will need to input recipients in the 'To' field.
If you need to add any additional information, compose your email as per required. 
The forwarded message will be included in the email. 

Tap Send after you have finished entering the details. 

forward  forward

    • Related Articles

    • How to Forward a Defect

      From Home, select Site Manager. Select a defect that has been assigned to you. The selected defect will open, tap Actions. From the list of options, select Forward. The Project Contact List will open by default when selecting a user. Tap the radio ...
    • How to Add Additional Recipient to an Email

      From Home, select Inbox. Only the sender has the option to Add Recipient to an email. Select your desired email. Tap the ellipsis "..." Select Add Recipient. The Project Contact List will appear by default. Search for the user that you wish to add. ...
    • How to Discard a Draft Email

      Follow the steps outlined below to discard a draft email. From Home, select Inbox. Navigate and select the dropdown menu. The mailbox folders will be listed, select Draft. Select the email that you wish to discard. The draft email you selected will ...
    • How to Save a Draft Email

      Follow the steps below on how to save a draft email: From Home, select Inbox. Tap the + button to create a new email. Fill in the required details and tap Save. A confirmation prompt will appear to inform you that you have successfully saved the ...
    • How to Close an Email Topic

      When an email topic is no longer required, only the sender has the ability to close it. Closing topics are category-specific, if there are multiple categories part of the conversation, closing one topic will not impact another if it's from a ...