New Defect Multiple Locations | Desktop

Here we will show you how to record and manage defects for multiple locations in Commnia.

When there is one common defect in multiple locations, you can assign and manage defects across multiple areas in one entry.

1. Accessing New Defect

Navigate to the menu bar icon and search Defects. 

Click New and select Defect. 

2. Select Multiple Locations

If you would like to record one common defect in multiple locations, click Select Multiple from the dropdown menu. You can do this for location and sublocations.

The maximum number of defects that can be recorded in one entry is 100. For example, if you had 5 buildings with 5 levels of defects that is a total of 25 defects. If you add 4 bedrooms of defects on each level that is 100 defects.

Click on the checkbox to select your locations.

If the location doesn’t exist, you can add a new location by simply typing in the text field. Once you have entered the new location click Add then click Save.

The new location will be added to the dropdown list.

Click Save or Save & Send to create the defect. The Save & Send option will email the responsible user about the defect.

A confirmation will appear, click Submit.

When you need to create multiple new defects to a single user, click on the Save option. Once all defects have been created, you can create and send a report to this user listing all defects assigned to them.  

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