How to Re-Open Multiple Defects

Only internal users have the ability to re-open multiple defects or issues. 

Navigate to the menu bar icon and click Site Manager under Quality + Safety.

Filter the status to Closed. 

Select the defects you would like to re-open by clicking on the checkbox.

Click on Update Status and select Re-Open Closed from the dropdown.

A confirmation message will appear that the status has been updated.

The status will be changed to Re-assigned. 

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