How to Give External Users Access to Create and Edit Contacts
External users can be given access to create and edit contacts within their company.
Only administrators have the authority to assign a user with the ability to create and edit contacts.
Navigate to the menu bar icon and click Contacts under Communication.
Search for the user or use the Advanced Search Options.
Once the user is found, navigate to the ellipsis "..." on the far right and click View/Edit.
The Edit contact page will appear as per below.
Select the checkbox 'Create And Edit Contacts' and click Save.
The ticked checkbox ensures the user is able to create and edit contacts within their company.