How to Create and Send Delay Notice | Mobile

How to Create and Send Delay Notice | Mobile

Delay Notices are created through the Commnia Inbox as an email message. This way you retain full transparency within your Inbox.

1. Accessing Delay Notice

Login to your Commnia account and select your project.

From the main menu click on the New + icon.


Click on New Email from the list.


2. Select Document Category


Select Delay Notice from the dropdown menu by clicking Category Folder.

Alternatively, you can do a search by typing in the search categories section.


2. Add Recipients

Click on the To, CC, or BCC button to display the full global contact list.

  1. The contact list is divided into two categories, by Contact Name and Companies
  2. You can search by typing the name of the contact or company
  3. Select Recipients by clicking on the name, you can select multiple contacts.
  4. Once you have selected recipients, click Add Recipients.
  5. If a contact is not already a part of Commnia, you are able to add them by clicking on the Create New Contact icon.

To see how to Create New Contact - click here.

3. Enter Email Subject

Enter a subject for your new email message.


4. Complete Dynamic Fields

Enter any required information into the dynamic fields.

  1. Select Date if you require a Response By a certain date.
  2. Enter the Delay Duration. You can select units in hours, days, weeks, months, or years.
  3. Enter the name of the person who has advised of the delay notice.
  4. Type in the comment box for any Steps to Minimise Delay to recorded.

5. Add Description

  1. Enter your email message into the description field.
  2. You can manually enter the body of your email
  3. Alternatively, select from a list of Custom templates.

If you select to add from Custom Templates, the following screen will appear, Select from the list and click Apply.


To see how to create Custom Correspondence Templates click here.
Please note custom templates can only be created on the desktop version by an administrator.

6. Attach Files

  1. Click on the paper clip icon to Add Files.
  2. Click on the orange + icon to attach files directly from Commnia Drive, the document register or from your device.

7. Add Standard Clause

  1. Click on the contract Icon to add Standard Clause.
  2. You can manually enter by typing directly in the text box.
  3. Alternatively, select from a list of Custom templates.

If you select to add from Custom Templates, the following screen will appear, select from the list and click Apply.


To see how to create Custom Standard ClauseTemplates click here.
Please note custom templates can only be created on the desktop version by an administrator.

8. Send Email

  1. Your email signature will automatically be included in every email communication. You can edit your email signature by clicking on the signature icon.
  2. Once you've entered all information for your email, click Send.

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