How to Add Authorisation Templates to the Inbox email

How to Add Authorisation Templates to the Inbox email

You may set up the email's authorisation section as a standard preamble so it will generate the information on future emails, for example, EOT and other claims.

1. Create Template

The Template setup must be completed by a Commmnia Administrator.

From the Communication, menu select, Category Templates.

Enter the Inbox Category and Topic Name and Description and click Save.

2. Apply Custom Template to an Extension of Time

  • Create a new email
  • Select Delay Notice from the category list
  • From the Addons menu, select Authorisation
  • Click on View Custom Template for Description to view the template we created above
  • Select by clicking on the checkbox and Add.

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