Why is my access different on different Commnia sites?
The Commnia setup will differ for every Builder and Project.
Depending on the way the Builder has setup the Commnia Software your access may differ.
Some of the access that may be different includes; the types of correspondence you can create in the Inbox or the Document Register Disciplines and status.
If there is anything missing in your account, you may contact our support team and we’ll configure the software to meet your requirements.
Security + Privacy
For security and privacy reasons, user accounts are controlled by the Builder’s company.
For access to projects or documents, you will need to contact the Builder’s company directly. Only they can give you access to this information.
Account Creation
When you are first assigned to a project, an account will be automatically created for you by the Builder.
You will receive an email with your Commnia username, and a link to set up your password. You will then be able to access Commnia.
Project Access
Once you have accessed Commnia, check that you have been given access to the correct projects by selecting your project from the list.
If the project or documents are not appearing, contact the Builder to request access to this.
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