Confidential Emails

A confidential email means (Private = True) and (Collaboration = False)

You can set up any email category as a confidential email. To do this follow the steps below:

Guest users have been added to the system automatically from the sign-on app.

This allows site managers to quickly send Induction forms to users

Guest users do not belong to a company, once they are inducted, they are moved to their corresponding company.

Whilst the user is a guest user, you may only send them confidential emails.

This ensures the emails are only visible to the recipient in the "To", CC's, BCC's and the sender.

If the email is sent to more than one recipient in "To" 

The recipients in "To" will not see each other, they will only see the CC.

• Related Articles

• Commnia Inbox Privacy Settings

  Privacy Settings In Commnia each Inbox Category or topic can be customised with different settings. This flexibility allows you to tailor the configuration of each category according to your specific needs and preferences. You can fine-tune settings, ...

• How to Close Out Multiple Emails

  Navigate to the menu bar icon and click Inbox under Communication. 1. On your keyboard press CTRL + click the emails you want to close The selected emails will be highlighted orange. 2. Click Close 3. Entering a close response is optional, click Save ...

• How to Send | Distribute Forms via Smart Forms Templates

  You can distribute your fillable forms to recipients directly from the Form Templates List with How to Send | Distribute Forms Via Templates List Navigate to the menu bar icon and click Smart Forms under Quality + Safety. Select Templates and you ...

• How to Send Out Multiple Forms

  Commnia allows you to send multiple SmartForms at once, making it easy to distribute forms to recipients, assign collaborators, apply locations, and set due dates in a single workflow. This streamlines form management and improves coordination across ...

• Managing Inductions in Smart Forms

  Depending on the form permissions - This will determine who has access to the submission SmartForms allow you to manage all your induction forms in one place — track progress, follow up, and ensure compliance effortlessly. Here’s how to get started: ...