Your Account Information

Security + Privacy

For security and privacy reasons, user accounts are controlled by the Builder’s company.

For access to projects or documents, you will need to contact the Builder’s company directly. Only they can give you access to this information.

Account Creation

When you are first assigned to a project, an account will be automatically created for you by the Builder. You will receive an email with your Commnia username, and a link to set up your password. You will then be able to access Commnia.

Project Access

Once you have accessed Commnia, check that you have been given access to the correct projects by selecting your project from the list.

If the project or documents are not appearing, contact the Builder to request access to this.

• Related Articles

• Commnia Inbox Privacy Settings

  In Commnia you can set different privacy levels to your email. You can send outgoing emails as normal, private, confidential or private confidential. Please Note: In Comnnia, each Inbox Category or topic, can have different settings, to learn more ...

• Checking Project Access

  Check what projects you have been granted access to with Commnia. To check you have access to the right projects: (1) Click on ‘Select Project’ to open up a list of projects that you have been added to. (2) If your required project does not appear in ...

• Tendering & Procurement Group Security

  Commnia's Tender Request Email settings give you the ability to ensure that the highest security settings will be implemented if you would like to keep your tender and procurements private. The highest security group will ensure all "To" recipients ...

• Full Document Register Access on Project Level to External Users | Project Register

  External users can be given access to the full document register based on a project. Navigate to Project Register under Operations. All your projects will be displayed: Select a project Click Users tab Toggle Full Register Access column to give users ...

• How to check what jobs users have access to

  The following article will go over how to check what job a user has access to. For more information on how to assign users access to jobs, you can refer to the below articles: To give a user access to the project only, please refer to this article ...